Below please find some of our most frequently asked questions. If the answer to your question is not included, please click the blue email button to your right or call us at (630) 205-3535. Where can we see you perform? We wouldn't invite someone to your wedding, and we shouldn't invite you to someone else's. Please allow us to come to your location and view a presentation of events we have performed. See the equipment we'll use at your reception. Ask questions and get answers, with no pressure and no hassles. We can set up a no obligation personal consultation at your location and at your convenience, and make it easy for you to come to an educated decision. What is your experience? How many events have you done? Oh my. That's a loaded question. We EACH have over 10 years experience minimum and have done almost every type of event including: Wedding receptions, reunions, New Year's Eve gala's, picnics, corporate events, costume and theme parties, bars, schools, children's events and fashion shows. How are you different from other disc jockeys? We offer "a woman's touch" in planning and entertaining at your event. We’re also full-time professionals, have insurance, and use a legal music library. What kind of music do you have? We have an enormous music library that contains multiple genres and spans the decades from the 1940's to the present. If there is a song we don't have that you want us to play, and it is available, we will purchase it for you. Can we pick our music? You can manage your event as much or as little as you’d like. We find that the best result comes from a mixture of your selections, some guest requests, and our ability to read the crowd. Do you take requests? We gladly take your "Must Play" and "Must Not Play" requests. On-the-spot danceable requests are taken at the event as selection fits and time permits.
Can I provide my own music? Sure. As long as it's in CD or MP3 format. We would need your music no later than 4 weeks prior to your event to familiarize ourselves with your songs, and to make sure that there are no glitches in the sound quality.
What about crowd interaction? Depending on the level of energy and crowd interaction you request from us, we can get and keep the party going so that everyone has a great time. We do this without corny humor, or singing and commenting through the music.
How do you dress? Professionally such as in a tuxedo, conservative evening dress, or theme attire.
Do we provide dinner for the DJ(s)? Your 4 to 5 hour reception is a 9 to 10 hour day for your DJ with travel, setting up, and tearing down equipment. Many other services put a dinner clause in their contract. We don't. Nor do we just assume it's OK to sit down anywhere. What we ask is that if there is space available, or you have no-shows that the DJ(s) be invited to sit with the photographer and videographer, or at a table with an open seat.
Is tipping customary? An approximate 10% to 15% gratuity for excellent service; however, our most valuable tip is your comments in our customer survey and your referral of our services to your family and friends. Kind words are also appreciated. If your DJ saw to it that everything ran smoothly and on time, kept the dance floor packed, went out of his/her way to be courteous and friendly to you and all of the guests, and provided an exceptional evening, please share how happy you are with the DJ's performance. Are you insured? Yes, we carry full liability insurance. Many venues require it, or you don't work there. We have a 2 million dollar comprehensive, 1 million dollar per incident, and 1 million dollar aggregate insurance policy.
Do you subcontract or farm out engagements? No. Our DJs use our equipment and are covered by our insurance. Each DJ has no less than 10 years of experience. What kind of equipment do you use? High-end, high-quality pro audio, lighting and video equipment that is well maintained and tested prior to the start of your event. What is your level of experience? We have performed at thousands of events, including weddings, company parties, school dances, open houses, festivals, private parties, clubs...you name it. Do you offer a money-back guarantee? Yes. Everything that's in the contract and under the direct control of the DJ is guaranteed. Do you have back-up equipment in the unlikely event of an emergency? Yes. And it is set up, and on stand by during your entire event. We also have an on-call road crew and with backup equipment. Are you a full-time business? Yes. When our DJs are not entertaining, we're working on future events, music, planning forms, and other non-performance activities such as meeting with clients. Can you provide references? Yes. In addition to the client testimonials here on our website, we can also provide you with copies of letters sent to us by our clients. Many have phone numbers and e-mail addresses, and we have received permission to use them.